I design.

I am an experienced design thinker and practitioner with over two decades’ experience working in technology. Supporting and leading cross-functional teams and designing experiences for humans.

My experience being trapped overseas, led me to create the Remove the Cap and Stranded Aussies websites which have been featured globally. And that was just in my free time! 😉

Following human-centered design principles, I specialise in trauma-informed inclusive service- and experience design using a participatory design (co-design) approach.

I’ve worked as an instructor with General Assembly and Academy Xi and am active as a member of several industry related boards and committees. I also provide LEGO® Serious Play® facilitation, Design Thinking and Design Sprint training and workshops. Services: Design Transformation and Operations, Coaching, Training, Mentorship, Leadership, Collaboration & Facilitation.

about me

I believe design is organic, human, nature & fluid and there is no process, method or methodology that will solve all your problems.

my services

No matter what organisational design challenges you face, I can offer you support tackling them. Whether this is by redesigning your hiring processes, or coaching & training of your design leadership.

Coaching & consultancy

Training & facilitation

Design operations & systems

training & facilitation

No challenge is the same, no solution is cookie cutter. That is why I offer training and workshop facilitation tailored to your specific needs, using trusted processes, methods & methodologies.

AJ&Smart certified Design Sprint training by experienced designers

Facilitation and workshops using the LEGO® Serious Play® method by certified facilitators

Certified Scrum Masters experienced in multiple frameworks such as Spotify

Human-centred design workshops

Design thinking workshops, trialed and tested at UNSW and some of Australia's largest companies

UX & CX training by industry veterans who have worked with General Assembly, Academy Xi and others

Companies I've worked with.

Software Partners

kind words

What people I've worked with say about me.

pro bono projects

I believe that we have a responsibility to give back. That means not everything I do, I do for profit. See some of my pro bono projects below.

My pro bono work in the media.